UKTC Archive

RE: Appeal against the refusal to serve a TPO

Subject: RE: Appeal against the refusal to serve a TPO
From: Alastair Durkin
Date: Jun 11 2014 13:21:54
Chris said:

"Finding the balance between the views of experts and the views the public is 
part of the job of being a local government officer.
A point that seems largely missed by the arb education system"

Bit sweeping this Chris. My experience of the BSc at Myerscough is that 
public relations and engagement are given considerable gravitas in a number 
of modules, particularly the 'urban forestry' module. Perhaps other courses 
are less comprehensive.

Alastair

-----Original Message-----
From: Chris Hastie [mailto:chris@xxxxxxxxx.co.uk]
Sent: 11 June 2014 11:54
To: UK Tree Care
Subject: Re: Appeal against the refusal to serve a TPO

On 11/06/14 11:19, Howe, Ron wrote:
I think it is still acceptable for LPAs to make a few decisions
without having to write everything down and use in evidence against
you

This is surely a given. Not every minute detail can be recorded - you would 
get to the point of recording that you looked right and left before crossing 
the road. But there is a question of proportionality, of asking what value is 
added by recording things.

If they don't
like our decision they complain and tie three officers up for weeks ...

This is more likely if your decisions are obscured from them. If they are 
transparent and explained you will get fewer complaints. There is balance in 
everything. A little extra work here can reduce demand on your complaints 
procedure and save time in the long run. Though I must say if your complaint 
process takes up three officers for weeks it probably needs reviewing itself 
:)

... High street bureaucracy gone mad, serial complainers, a complete
lack of appreciation for the expertise of LPA officers ...

Expertise, integrity and mandate are all different things. Just because an 
officer is an expert does not give him or her carte blanche to do as they 
wish. Ultimately our political system is a democracy not a technocracy. 
Finding the balance between the views of experts and the views the public is 
part of the job of being a local government officer.
A point that seems largely missed by the arb education system. Then, of 
course, we get into the whole question of which public, which community, and 
who actually are the stakeholders in our work.






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